In order to receive a refund or transfer to another upcoming consult, you must contact admin@complextraumatrainingcenter.com at least five days before the consult takes place.

• We ask that each participant be muted during the consult unless you are speaking to the group consult provider; we encourage you to leave your video on as it helps support social engagement.
• If you would like to ask a question, make a comment, or share details about a client/case, please type into the chat box.
  • Please be mindful of the length of your chats, as the provider will need to be reading multiple chats throughout the group consult.
  • Please understand that we cannot guarantee we will have time to address everyone’s comments and questions.
• If you’d like time to formally present a case, please click on the “raise hand” feature on zoom
  • If you are invited to share your question with the group consult provider you will have approximately 15 minutes to engage directly.  
  • Please note: some may go longer or shorter depending on the teaching needs.
• If you do share about a client/case:
  • In 1 - 2 minutes, briefly share some background information on your client/case to give us context.
  • We ask that you formulate what specific NARM questions or support you’d like with this client/case – in other words: where can you use support and guidance from a NARM-informed perspective?
  • Please remember to follow your ethical and legal requirements for sharing confidential information; do not use any identifying information and change some of the details to make it unrecognizable.
• Most likely, not everyone who would like to engage one-on-one with the provider will be able to. We will do the best we can to get to everyone throughout the group consult, but if you are not called on, or your chat is not answered, we ask that you keep this in mind. 
  • If this is something that might not work for you, we’d ask you not to participate in this Group Consult and instead seek an Individual Consult.