In order to receive a refund or transfer to another upcoming consult, you must contact admin@complextraumatrainingcenter.com  at least five days before the consult takes place.

• Providers will facilitate 2 active coaching practice groups over the course of the event.  

• Providers will ask for 2 volunteers to be therapists and 2 volunteers to be clients per group.

• If there are more than 4 volunteers, the provider will hold a random lottery to select the therapists and clients for that group.

• By signing up for these groups, please be aware that you may not be able to participate as therapist or client, and may be an observer during this group.

• We hope that all observers will be active participants in the learning process, and all observers will be invited to participate in debriefs as well as sharing comments and questions throughout the group.

• We ask that each participant be muted during the group unless you are speaking to the facilitator or participating in the group.
• During discussion time, we encourage you to leave your video on as it helps support social engagement.
• During active coaching practice, we ask that only the therapist, client and facilitator have the cameras on.
• You are welcome to type in any questions or comments you may have into the chat.
• Please be mindful of the length of your chats, as the provider will need to be reading multiple chats throughout the group.
• You may also use the raise hand feature if you’d like to talk directly to the facilitator.
• We will do the best we can to engage with all the chats/raised hands, but please know that we cannot guarantee we will have time to address everyone’s comments and questions.
• If not getting your question answered or being chosen to participate will be an issue for you, we’d ask for you to not participate in this Active Coaching Group.